年度102
論文名稱Tsai, Chi-Tung, Chen, Hsin-Tzu(2013/7). Emotional labor and job satisfaction: The mediating role of job engagement and moderating role of emotional intelligence. Paper presented at the 2013 International Conference on Business and Information (7th – 9 th July), Grand Hyatt Bali, Bali, Indonesia.（ISSN: 1729-9322）